Booking conditions

1. Service

The service is a one-time professional consultation with Ing. Peter Dravecký for 60 minutes. It is intended for business companies, SZČO and natural persons. The consultation serves for expert discussion of a selected tax, accounting or related business issue. The preparation of a written opinion, calculations, analyzes or other separate outputs is not part of this service, unless the parties agree otherwise in writing.

Consultation does not replace individual legal representation or a decision by a public authority. The conclusions are based on the information provided by the client and the scope of the question agreed on the date.

2. Place and dates

• online via Cal Video video call,
• in person at the address of the company Einsteinova 11/3677, 851 01 Bratislava - Petržalka district,
• in person in Košice only on the basis of an individual agreement on date and place.

Standard times are Friday between 9:00 and 14:00. Individual consultations last 60 minutes and there is a 15-minute organizational interval between appointments. The reservation calendar can display a maximum of five dates on a given Friday.

3. Reservation and conclusion of contract

The reservation can be sent no later than 72 hours before the start of the selected date. The reservation mainly contains the name, contact details, type of client, topic, brief description of the situation and invoicing details.

Before completing the reservation, the client selects the date and method of consultation, fills in the required data and can check and correct them before binding submission.

A contract for the provision of consultation is created upon successful completion of the payment and confirmation of the reservation in the Cal.eu reservation system. The booking confirmation will be sent to the client's e-mail address.

By submitting the reservation, the client confirms that the given data is true, that he has familiarized himself with these terms and conditions and with the personal data protection policy.

4. Price and invoicing

The price of the consultation is 200 EUR without VAT for 60 minutes. When applying the basic VAT rate of 23%, the final price is EUR 246 including VAT.

The final price including VAT will be displayed to the client in the payment step before the binding completion of the payment. Payment is made online through the Stripe payment service integrated in the Cal.eu reservation system. Full payment card data is processed by the payment service provider and the company does not have access to them.

5. Date change and cancellation

Free change or cancellation of the reservation is possible no later than 48 hours before the start of the consultation via the link in the confirmation e-mail or by agreement at the address office@tax-audit.sk.

If the client cancels the reservation less than 48 hours before the start of the consultation or does not attend the consultation without prior agreement, the company is entitled to charge the full price of the consultation, unless otherwise agreed with the client. The company can waive its billing if there is a proven serious obstacle.

This rule does not affect the consumer's legal right to withdraw from the contract.

If the consultation is changed or canceled by the company for serious reasons, it will offer an alternative date or return the received payment, if it has already been made.

6. The course of the consultation

The client is responsible for providing true and sufficient information necessary to discuss the issue. The consultation ends when the reserved time expires. If the client arrives later or joins later, the time is generally not extended and the price is not reduced.

If the client needs the processing of documents, a written output or another scope of work, the parties will agree on a separate service, price and deadline.

7. Consumer and withdrawal from the contract

If the client is a consumer and the contract was concluded at a distance, he has the right to withdraw from the contract without giving a reason within 14 days of its conclusion, unless the law provides otherwise.

If the consumer requests to start providing the service before the expiration of this period, he must be specifically instructed before sending the reservation and must expressly agree to it. After the full provision of the service, the consumer loses the right to withdraw from the contract. If the service was provided only in part and the consumer validly withdraws, he may be obliged to pay the price for the actually provided performance to the extent permitted by law.

Withdrawal can be notified by e-mail to office@tax-audit.sk or by post to the registered address. The consumer can also use this pattern:

Cancellation or rescheduling of the date via a link from Cal.eu serves to change the organization of the reservation. Withdrawal from the contract is considered to be a clear notification by the consumer, which indicates his will to withdraw from the contract.

8. Complaints and dispute resolution

Send a complaint or service complaint without undue delay to office@tax-audit.sk. Enter the name, date of reservation and description of the problem. This does not affect the legal rights of the client.

The consumer can request an alternative resolution of the dispute after the previous attempt to remedy the situation. The relevant entity may be the Slovak Trade Inspection; information is available at soi.sk. This does not affect the right to go to court.

9. Protection of personal data

Data processing during booking is governed by separate personal data protection policies.

10. Final provisions

These conditions are governed by the legal order of the Slovak Republic. If the client is a consumer, this does not affect the mandatory provisions for consumer protection or the jurisdiction of the court according to legal regulations.

If any provision is found to be invalid or unenforceable, the other provisions will remain in effect. We will publish changes to the terms before applying them to new bookings.